Service Hotline: 0755-2955 6666
Common ProblemQuestion TypePossible CauseSolution
FAQ for SpO2 Sensor &Extension CableI,No Blood Oxygen,No luminescence1.Luminescent pipe was brokenContact manufacturer
2.The luminous tube side cable short circuitContact manufacturer
3.Machine-end connection is badConnect the ends of the machine
4.Incorrect polarity   Contact manufacturer
5.The plug is too loose, could not receive the host signal Contact manufacturer
II,No Blood Oxygen and waveform1.Receiver tube anomalies Contact manufacturer to repair
2.Unstable, luminescence, receiver tube circuit breakerContact manufacturer to repair
3.Incompatible  Choose the right compatible model
4.Light-Leaking Seriously Re-use according to the instruction manual
5.Probe selection error According to the machine instructions to select the correct probe
6.Testing position there is no alignment LEDs and receiverRe-use according to the instruction manual 
7.Patient Attention is too low try several measurements  Please go to the hospital for accurate diagnosis 
8.The fingers are trembling or the patient's body is moving Don’t Move
III,The skin of the test site is red and swollenThe probe has not been loosened for a long time Long term test finger where you need change the test every 4 hours
IV,display on Blood oxygen values,luminescence,but the blood oxygen is lowIncorrect polarityContact manufacturer
FAQ for ECG Cable and lead wiresI,ECG cannot be displayed correctly1.Lead wires or ECG Cable cannot compatiblePlease contact our sales to select correct model
2.Cable doesn’t work,incorrect polarity    Contact supplier 
3.Machine end or patient end connect incorrectly To connect the ECG cable well
II,The waveform is unstable and the burr is too more1.Some other machine interfere aroundRemove interfering machine
2.Patient is shaking     Make patient stop to shake and  has remained relatively static
3.Cable anti-interference is poor   To contact supplier
NIBP CUFF & see Attachment for common faultsThe blood pressure showed incorrect1.The machine end connection incorrectConnect the ends of the machine
2.Patient is shaking   Patient stop to shake and  has remained relatively static
3.Repeated test in a short time  Re-test after 15minutes 
4.Host exceptionReplace the host
5.Testing parts of the sleeves tied up is incorrectAccording to the icon shows and binding the position of cuff
6.Selected a wrong size of cuffTo select a suitable cuff according to patient and machine
FAQ for Temp Probe and extension CableTemperature shows incorrect1.Host exceptionReplace the host
2.Probe or connect cable incompatible with machineSelect compatible model according to manual illustration
3.Probe or cable has broken  To replace new probe or extension cable
4.Machine end connect incorrect Connecting the cable and end of machine well

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